Since 2014, Quality Care has been built around one belief: that every resident deserves to feel genuinely valued, truly comfortable, and completely at home.
Quality Care exists to improve the life of every resident as they transition to their new home. We understand that this is one of the most significant decisions a family will make, and we take that responsibility seriously.
Our goal is simple: to make every resident feel cared for, respected, and genuinely at home. That means listening when someone is having a hard day, learning what makes each person smile, and treating every individual with the dignity they deserve.
Diversity is important to us. We welcome residents and families from all backgrounds, and everyone who walks through our door is treated with equal warmth and respect.
Our primary goal is to make our residents feel they are truly cared for and feel at home. Our staff are there to listen if they are having a bad day and do everything they can to bring a smile to their face.
When families enquire about Quality Care, it is Martina they speak with. When residents need something, it is Martina they turn to. As Administrator, she is the person your family will rely on — and has been for more than seven years.
Martina brings a background in senior care administration to her role, with a deep understanding of both the practical and human dimensions of assisted living. She knows that placing a loved one in care is an act of trust — and she works every day to honour it.
Residents know Martina by name. She makes a point of meeting regularly with residents to hear their suggestions and concerns, ensuring the facility truly feels like their home — because it is. She is attentive, professional, and genuinely invested in the wellbeing of every person in her care.
Every resident has a story worth hearing. My job is to make sure they feel heard, comfortable, and cared for — and that their families feel confident and at peace.
— Martina Hitchman, AdministratorEvery resident is treated as an individual with their own history, preferences, and right to be treated with complete respect at every moment of every day.
Our team genuinely cares about the people in our home — and that comes through in the small moments as much as the big ones.
Families deserve to know exactly what they are paying for and what care is being provided. No surprises, no small print, no ambiguity.
We exist for families who can’t afford premium facilities. Quality care is something everyone deserves — we make that real from $3,000/month.
We regularly check in with residents and families to understand what’s working and what could be better. A good home keeps improving.
Every person who comes through our door — resident or family — is welcomed equally, regardless of background, identity, or circumstance.
Martina would love to show you around, answer your questions, and help you decide whether Quality Care is the right fit — with no pressure and no obligation.